Townsville-based Pacific Rim Technical Services has recently won its largest ever contract, a high-profile lithium mine in Western Australia, proving that in business, distance is measured less in units than the extent you’re willing to go to deliver a good service.
PRTS will supply the project, located close to Port Hedland, with density, flow, level and pressure Instruments, according to owner Greg Fitzgerald.
“We have established supply lines into the west to around 30 clients,”
Mr Fitzgerald said. “This is the biggest contract we’ve ever secured.
“It is especially satisfying on two fronts. Firstly, that we won the contract up against an established international company and that, secondly, the mine has announced plans to double its production in two years.”
The announcement follows a long-term relationship with MMG in assisting with the specification of fi eld instruments in the processing facility at their Dugald River operation in north-west Queensland.
Contributing to the operation was one of his most satisfying times in business, Mr Fitzgerald said.
“Dugald River is one of the largest projects to come online in the Queensland minerals industry for 20 years,” he said.
“It has a long mine life and will contribute both economically and socially over that time. To be able to contribute as a local supplier of technical products and services is something our business is very proud of.”
PRTS has been servicing mining and refining industries and utility operators, both nationally and internationally, for well over 25 years.
High price/performance ratios were the lynchpin of quality instrumentation, Mr Fitzgerald said.
“PRTS sources its products mostly from Europe,” he said. “Not only does inferior equipment need to be replaced more often, failures in any processing causing shutdowns can cost hundreds of thousands of dollars.
“Our clients know we only support the very best and the European products are more reliable. So in the long run they are better off.
“We’ve built business relationships based on dependability to mines right across Australia, in Thailand, Indonesia, Ghana, Senegal and Tanzania.
“Proof of that is in the ongoing business generated from many operations as they expand or modify their process.”
Mr Fitzgerald purchased PRTS more than 10 years ago and has grown the business more than threefold.
“We have forged partnerships with electrical companies, wholesalers, the food industry, councils and manufacturers,” he said.
Mr Fitzgerald, instrumentation specialist Garry Sellen and fi eld representative Glenn Slattery boast a combined 60 years of experience in the industry, so have the skills to fi nd the right instrument for the right application every time.